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Mapping the curve of communication breakdowns during conversations in noise

Sergi Rotger Griful

Senior Research Manager

Eriksholm Research Centre

Gitte Keidser 

Senior Researcher

Eriksholm Research Centre

Kelly Miles

Research Fellow

Macquarie University Hearing

Jorg Buchholz

Associate Professor

Macquarie University Hearing

Introduction

If you ask a hearing aid user when their hearing aids matter most, it is during face-to-face conversations. Despite being their top concern, communication is full of unknowns—how do we define communication difficulty? Can we measure it? Do people even realize when they are struggling to communicate? Unlike other research, this project takes a more direct approach by focusing on communication breakdowns—like when someone says, ‘Sorry, could you repeat that?’—as an objective measure of struggle. It examines how breakdowns change with background noise levels and how hearing aids influence this pattern.

Aims

This project has the following goals:

  • Determine the curve of communication breakdowns for hearing aid wearers and their communication partners, including how the curve shifts with hearing loss (mild, moderate), and listening mode (unaided and aided)

 

  • Identify the metrics that predict communication breakdowns and the morphology of the curve using measures from speech, gaze, motion, and the autonomic nervous system

Methodology

We will pair people with normal hearing and those with hearing loss to have conversations under different noise levels—levels known to trigger communication breakdowns [1]:

The hearing aid user will be positioned in the sweet spot within a 62-channel 3D loudspeaker array, while their conversation partner will experience the same background noise through open headphones. As they converse, we’ll monitor speech production, movement, gaze, and physiological responses:

[1] Miles, K., Weisser, A., Kallen, R.W. et al. Behavioral dynamics of conversation, (mis)communication and coordination in noisy environments. Sci Rep 13, 20271 (2023). https://doi.org/10.1038/s41598-023-47396-y

Team

Sergi Rotger Griful

Senior Research Manager

Eriksholm Research Centre

Gitte Keidser 

Senior Researcher

Eriksholm Research Centre

Kelly Miles

Research Fellow

Macquarie University Hearing

Jorg Buchholz

Associate Professor

Macquarie University Hearing

Martha Shiell

Senior Scientist

Eriksholm Research Centre

Jeppe Høy Christensen

Principal Scientist

Eriksholm Research Centre

Lena-Marie Huttner

Scientist

Eriksholm Research Centre

Ronny Kurniawan Ibrahim

Research Fellow

Macquarie University Hearing

Brooke Luthy

PhD student

Macquarie University Hearing

Bailey Brockett

Research Audiologist

Macquarie University Hearing

Lisa Maggs

Research Audiologist

Macquarie University Hearing

View all

Partners

  • Macquarie University, Sydney

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